Returns
DOMESTIC RETURNS
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We are happy to process a return on any item that did not meet your expectations. We kindly require that your returned items are in like-new condition, unworn, and unwashed with no make-up, stains, deodorant, pet hair, or soiling of any kind. We reserve the right to refuse a return if it is obvious that the item has been damaged, soiled or washed.
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Domestic returns are eligible for a refund if postmarked within 30 days of delivery.
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Items returned after 30 days will not be accepted.
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We want to make it easy on you! If you would like to return your purchase, please click HERE to begin the return process and to easily print a return label. $5.95 will be deducted from your refund upon receipt of your returned item once this label has been used. It's as easy as that!
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Personalized items, custom-made items, embroidered items and/or final clearance items cannot be returned or exchanged. They are considered FINAL SALE. If you are unsure about sizing or style preference, it is best to try on our products before customizing them.
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Blue Sky does not extend price adjustments or partial refunds on orders made prior to our promotions.
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If you receive an item which is damaged, you must contact customer service within 48 hours of delivery.
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We are unable to accommodate direct exchanges. If you would like to exchange, we kindly ask that you return your order and place a new one.
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Original shipping charges are not refundable.
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Refunds will only be applied to the original form of payment within 30 days of your original purchase date. Please allow one billing cycle for your refund to show up on your credit card statement.
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You will be notified by email as soon as your exchange or refund has been processed. Please allow 1-2 weeks for processing on all returns and exchanges, including shipping time.
INTERNATIONAL RETURNS
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We do not provide return labels for International orders, including Canada and Puerto Rico
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If you wish to return your items please mail them to our warehouse:
BLUE SKY SCRUBS
2209 DONLEY DRIVE
AUSTIN, TEXAS 78758 -
Please be sure to include your original invoice that includes your name, address and order number.
Easy Returns & Exchanges You Can Trust
At Blue Sky Scrubs, we understand that ordering scrubs online requires confidence—not just in the product, but in the process. That’s why we’ve created a straightforward, reliable returns and exchanges experience designed to make things easy if your order isn’t exactly right.
With over 20 years of serving healthcare professionals, we stand behind the quality, fit, and performance of every product we offer. If something doesn’t meet your expectations, our team is here to help make it right.
Our Commitment to a Hassle-Free Experience
We believe returns should be simple, transparent, and stress-free. Whether you need a different size, style, or fit, our process is designed to get you what you need quickly and efficiently.
What you can expect:
• Clear and easy-to-follow return instructions
• Fast processing of exchanges and refunds
• Responsive customer support
• Fair and transparent policies
• A focus on customer satisfaction at every step
Designed for Healthcare Professionals
We know that healthcare professionals don’t have time for complicated return processes. Long shifts and busy schedules demand convenience, which is why we’ve streamlined our system to minimize delays and confusion.
Our goal is to ensure you can order with confidence, knowing that if adjustments are needed, the process will be handled professionally and efficiently.
Trusted by Customers Nationwide
“I needed to exchange for a different size, and the process was incredibly easy. The team was responsive and helpful every step of the way.”
— Megan Torres, RN
“Returns can be stressful with online orders, but Blue Sky Scrubs made it simple and quick. Great customer service.”
— Dr. Anthony Rivera, MD
“I’ve ordered multiple times, and on the rare occasion I needed a return, everything was handled smoothly and professionally.”
— Lauren Kim, Nurse Practitioner
“It’s reassuring to know they stand behind their products. The return process was straightforward and hassle-free.”
— David Nguyen, Physician Assistant
Confidence in Every Order
When you shop with Blue Sky Scrubs, you’re not just purchasing premium medical apparel—you’re choosing a company that prioritizes your experience from start to finish. Our returns and exchanges process is an extension of that commitment.
We believe that providing a dependable return policy helps healthcare professionals make purchasing decisions with confidence, knowing they are supported every step of the way.
Here to Help When You Need It
If you have questions about sizing, fit, or the return process, our team is ready to assist. We’re committed to providing clear communication and fast resolutions so you can focus on what matters most—your work and your patients.
